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Why The Texaco Station Sucks
 
 

Being male and all, I typically just shove all my troubles down my throat and squeeze them into a tight little ball until I can’t take it anymore and climb a tower with a high-powered rifle. But perhaps this website can be therapeutic.  Maybe, just maybe, I can take all my anger and frustration out on my keyboard and let you – the reader – have a good laugh at my follies. Because you know, in the absence of Percocet laughter is the best medicine!

Having said that let me say that the Texaco station at 6185 Windward Parkway in Alpharetta, Georgia is home to the WORST CONVENIENCE STORE on the face of the earth! It looks nice enough and even has an Au Bon Pain inside. But I just can’t go in that goddamned place without some kind of major hassle taking up half my lunch hour or adding an extra half hour to my Charlotte travel time. Allow me to explain why:

Yesterday I went there during lunch because I was low on gas, having driven from Charlotte to Atlanta at top speed Monday morning. I did that because the sweetest lil' Southern girl in the world was insistent on me eating a good breakfast before my trip home. While it was absolutely delicious, I did end up leaving Belmont at almost 9AM instead of the 8AM I had planned. And thus, for fear of being late to work I didn’t stop anywhere – not even to pee – on the ride back to Alpha.  So the next day I needed a fill-up.

Also, the girl in the cube next to me at work once bought me a bowl of clam chowder from Atlanta Bread Company one day when I was low on cash. She really wanted a Twix bar yesterday and because she was nice enough to get me the soup one day, I was only happy to get a candy bar for her.

And lastly, since yesterday was the first cold and rainy day of the fall season I really wanted to get one of those $5 bundles of firewood. I hadn’t built a fire in my apartment yet and it seemed such a waste to live there for a year and never use the fireplace. Since yesterday’s weather could only be described as… well, “English”, a fire seemed so nice and warm against the perpetual rain and wind we were getting that day.

So I go to the Texaco and fill up. $11.85 in gas and no problems so far. I even spot the bundles of firewood neatly stacked outside near the door. Awesome! I picked up one of the overpriced bundles on the way in and made my way to the cooler where I picked up a Vanilla Coke. I headed over to the candy aisle and got myself a Skor bar and… hang on... wait a minute... where are the Twix bars? They had the peanut butter ones, but no caramel! I looked around a bit and finally found the caramel ones in King Size only. They do this to me every time! They pad their earnings by finding out in advance what I’m coming in for and stock only the “Bradford Family size”. As soon as I walk in, they only have the "Patel family size" toilet paper or five gallon drums of ketchup. Not that I’m being cheap. I’ll buy Rene a candy bar regardless.  It’s just the principle of the thing.

Anyway, I took the Vanilla Coke, King Size Twix, Skor bar and firewood to the register... and that’s when the fun really began

My “Texaco sales associate” – living proof that someone can still come to America and get a job within 10 minutes – rang up my $11.85 in gas and all of the other items mentioned, including 2 packs of Marlboro Mediums – except for the firewood. For that he punched enough buttons on the register to reprogram the space shuttle to land in Times Square. He looked puzzled then called over a coworker. They both looked puzzled together and reprogrammed the shuttle to land on Bourbon Street this time. They argued over how much the wood cost, over the SKU for the wood, whether Pluto should really be considered a “planet” and whether human life truly begins at conception. In the process, he managed to screw the order up so badly that he voided out the whole thing and started over.

He managed to scan everything correctly the second time, then called over the store manager, who pressed a “secret combination” of keys (4+9+9+MISC) and behold, a total appeared: $15.89. As I know you are an observant reader, you’ve probably already figured out that $11.85 in gas, 2 packs of Marlboros, 2 candy bars, a 20oz. Coke and a $4.99 bundle of wood costs more than $15.89. Somehow or the other, he had forgotten to include the gas in my total this time. The manager and I both told him multiple times that the gas wasn’t on the total, but before you could say “Haitian education system”, the bastard had swiped the card.

I ended up signing 2 receipts, one for the gas and one for everything else. Which wouldn’t have been so bad had he not charged me for three of the Twix bars. I missed this at first, as I rarely buy smokes by the pack and had no idea what they cost these days. But when I pointed out that he had charged me for 3 of them, he kindly pointed to the receipt and said that that was the price.

“$3 for a king size Twix?  You’re kidding me.  And besides, what’s this ‘qty’ header just about that column?”
“No, it’s $3.”
“Dude, it says right here, ‘qty’ – that’s quantity.  You charged me for 3 of them!”

After staring at the receipt for several long moments – moments where I was dreading him crediting my card then running everything through again so that this trip to Texaco would end up costing me $300 – he opened the till and handed me $2. By this point, I had been at the Texaco for 25 minutes. Nearly half my lunch hour was gone.

 

*    *    *

 

It’s like this every time folks. I stopped once to get gas on the way out to Charlotte. I put my card in the pump and got a “Network Unavailable” message. I went inside to ask and was told that their entire credit system was down and they were doing cash only. The week before I had stopped there for cash (again on the way out to Charlotte) only to get a “this ATM is not able to dispense cash at this time” message at the end of my transaction. I stopped there once on the way back from lunch and tried to buy a pack of gum to break a fiver for the drink machine and was told that they couldn’t break the five dollar bill and could\would only sell it if I had anything smaller. I tried to use a Camel coupon there once and even though it said “any flavor of Camel” the lady refused to allow it since I had asked for a carton of “Kamels”.  I even had this conversation yet another time:

“Yeah, I had $9.75 in gas and I need a carton of Marlboro Mediums in the box.”
“We're out of Mediums in a box.”
“That’s OK, soft pack is fine.”
“We’re out of soft packs too.”
“OK, how about Kamel Red Lights?”
“Don’t carry ‘em anymore.”
“OK, how about Camel Lights in the box?”
“We’re out.”
“Do you have 10 packs of Marlboro Mediums in a box?”
“No.”
“Soft pack?”
“No.”
I sighed.  “Just let me pay for the gas then.”

So that’s why the Texaco station on Windward Parkway sucks. Even though I occasionally go there during work hours since it’s so close, I ask you the reader to boycott them. Not because they cram mascara into the eyes of cute lil’ bunnies. Not because they give money to right-wing organizations like the Milton High School Band Boosters. Not because they refuse to hire gays and lesbians – because there are so many gay males wanting to work at a Texaco. I say boycott them just because they’re incompetent bastards.  

 
 
Last Updated: Wednesday, 07 June 2006 22:04